We treat our patients in the manner we would like to be treated ourselves. I, Peter MacDougall, have a seemingly light hearted approach to people and dentistry, teasing a little, mildly insulting even. My nurses are ordinary, friendly, pleasant people who are polite, helpful and certainly don’t tease or are rude in any way. Please understand that underneath all this seemingly brash approach is a complex plan to relax the apprehensive patient or to resolve the often found “them and us” approach between dentist and patients. We want our patients to enjoy their visit to us. This is not because ‘The Dental Team’ have “done the course on how to: Gushingly welcome the customer, have the right words on the doormat,
‘we’re really only here to help you!’ - it’s great for business,” which one experiences in so many walks of life these days. Our contact with patients, new and existing,
‘we’re really only here to help you!’ - it’s great for business,” which one experiences in so many walks of life these days. Our contact with patients, new and existing,
is to make our patients feel as relaxed as they can, but not artificially so, so they feel they can really discuss their fears without embarrassment: or to feel free to ask about anything they might like in dentistry without feeling they are inviting a route to costly treatment. Our manner is genuine but we have the broadest possible range of experience in this practice: our intention is that the patient gains respect and trust in us and what were are able to do from the simplest solutions for a little problem or the most complex or advanced course of treatment available to them as patients if they ever should want it for themselves, or their family or friends.
We offer a 'guided tour' of many aspects of what we do with the patient never even entering 'the surgery proper'.
If you would like this, please ask the receptionist/nurse.
We offer a 'guided tour' of many aspects of what we do with the patient never even entering 'the surgery proper'.
If you would like this, please ask the receptionist/nurse.
We do all the things for your dental care we've always done - everything and anything which help towards the ultimate goal of our dentistry: to practice as wide a choice of dentistry for as wide a variety of people of all ages as possible with the highest degree of skill and professionalism we can attain. To achieve this we think earnestly about what we offer, exploring ways of assessing our success, including a mixture post-graduate lecture courses and conferences every year and improving our techniques at all levels.
Our aim is that our patients may keep their natural teeth for life wherever possible - to
BE PROUD OF YOUR TEETH.
Our aim is that our patients may keep their natural teeth for life wherever possible - to
BE PROUD OF YOUR TEETH.